Use the menu below
to navigate your way though our policy and procedures. If you have a
question that is not answered in the infomation below please email us contact@naughtycorner.com.au
This
site contains sexually explicit material including pictures. If you
are offended by such material please leave this site immediately.
Material
used on this site is only for the promotion and sale of adult novelties
and lingerie and is not intended for any other use. This is by no
means a pornographic material site.
To
view and use this site you must agree to the following conditions:
- You have read
the disclaimer .
- You have familiarised
yourself with our returns policy and delivery information.
- You are at or
over the legal age of consent in your country, state, province or
region to view ADULT ONLY sexually explicit material (within Australia
this is 18 years of age or older).
- You must not reproduce,
duplicate, copy or sell anything contained in this site.
- You must not violate
applicable laws or be harmful to the interests of Naughty Corner.
Naughty Corner reserves the right to refuse service or cancel
orders at its
discretion
if it believes customer conduct violates applicable law or is harmful
to the interests of Naughty Corner.
- You will not conduct
Credit Card Fraud while using this site. Illegal use of Credit Cards
is viewed as a serious criminal offence. Any suspicious activity
will be reported to Credit Card Companies and Law Enforcement Authorities.
- You will be fully
responsible for your actions while using this site, including the
showing of text and pictures and passing of control to other people
who have not had the opportunity to read these conditions or are
prohibited by law from using this site.
- Once an order
has been processed delivery fees are non refundable.
- All transactions
are in Australian Dollars ($AU).
- All prices quoted
are inclusive of Australian Goods and Services Tax (GST).
- The site must only be used for lawful purposes and in a lawful manner. When ordering you are the purchaser of the goods and must comply with all applicable laws and regulations. It is your responsibility to investigate and ensure that you can lawfully purchase the goods you order.
- In cases where a product is out of stock, but is available in another colour, the replacement colour may be shipped unless otherwise stated in the Additional Information section by the customer during the checkout process.
All information contained in this website is not professional advice but, guidelines for convenience only. Any user receiving or reading this material agrees not to act in reliance upon it without first satisfying himself/herself by independent inquiry or advice as to the suitability, appropriateness, relevance, nature, fitness or purpose, likely side effects or long term effects, accuracy, reliability or otherwise of that material in regard to medical condition.
The
user agrees that they shall not have, make or bring an action, suit,
claim, demand or proceedings against Naughty Corner for damages,
compensation, losses, costs, expenses, orders or any other legal or
equitable remedy
should
any such material be found to be incorrect, inaccurate, erroneous,
defective, deceptive or misleading, whether caused by negligence of
Naughty Corner or any other cause whatsoever.
At Naughty Corner we endeavour to provide a high quality service, however we are not liable for poor service or lack of service by postal/courier companies, organisations and providers, and other events outside our control that may delay the receipt of your goods.
All items
shown on this website are available for purchase, but from time to
time may become unavailable. If there are any problems in fulfilling
your
order, we will contact you by your nominated email and/or phone number to let
you know.
Prices of products and delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability. All prices displayed are exclusive of delivery & handling charges. These costs are additional to the listed product price.
If a product is listed with an incorrect price due to an error or incorrect pricing information from our suppliers, Naughty Corner shall have the right to cancel or refuse any orders placed for the product in question at the incorrect price. Naughty Corner shall have the right to cancel or refuse such orders even if payment has been received. In the event that your order is cancelled and payment has been made, an immediate refund will be issued.
Online
by Credit Card, Money Order, Direct Deposit, Paypal Instant or Paypal eCheque:
Step 1
Simply browse or search our site to find the products you are interested in. Add them to your shopping cart by clicking the "Add to Cart" button (don't worry, you can always remove them later if you change your mind). When you add an item to your cart you will be taken to the shopping cart page, which shows you what is in your cart. From this page, you may continue shopping, or proceed with your purchase by clicking on the "Checkout" button.
Step 2
Once you are ready to make a purchase, click on the "Proceed to Checkout" button
on the shopping cart page. No enter your name and the address details that
we require to process your order. Once you have filled in all your details
on this page, click the "Continue" button.
Step 3
The final screen in the checkout process is the payment details page. Here
you can check over your order and edit your delivery details if they are
incorrect. Once you are happy that all details are correct, simply enter
your payment option and click only once on the "Process Order" button.
You can rest assured that all your information
is encrypted for safe transmission.
You
will now be directed to the order confirmation page. An email will
also be sent to you confirming receipt of your order. If
you do not received this email within a few minutes chances are there
has been an issue with the email address you have provided. If you
do not receive this email it does not mean that your order was not
processed, more likely that there was an issue with your nominated email
address. If you need to confirm that an order has been received please
send and email to contact@naughtycorner.com.au.
If
your chosen method of payment was;
"Credit
Card" & "Paypal Instant" your card will be charged and your order shipped asap,
unless there was an issue with the card details you supplied. If there
are any problems processing your credit card we will contact you via
phone, email and/or sms to try to fix the issue. In most cases this
can be easily fixed by confirming the details with you. The majority
of errors we receive are for incorrect numbers or expiry dates, so
its a good idea to double check your numbers before submitting
your order.
"Direct
Deposit", "Paypal eCheque " you
will need to follow the appropriate link on the order confirmation
page OR from the email you receive to complete your payment. Orders
will not be shipped until payment has been confirmed, which can take
2 to 7 days
depending
on your
financial institution. If you wish to recieve your order faster we would suggest using Paypal instant payment or Credit Card.
"Money
Order" you will need to obtain a money order from any Australia
Post branch and send it to us. Please make sure you have the money
order made out to Ezy Corner and post to PO Box 464, Port Adelaide
SA 5015. These details should be outlined on your order confirmation
page and order confirmation email.
Postal Order:
If you are concerned about using the internet to place your order
it is possible to place an order by post and enclose your credit card details
or a money
order
for
payment.
If you
choose
this
ordering
method, please download and print off your order form below and post it
with your money order or credit card details to:
Ezy Corner
PO BOX 464
PORT ADELAIDE SA 5015
** Important
Note **
All money orders and cheques please be made out to: Ezy
Corner
Cheques not made out to Ezy Corner
will not be able to be banked and will be returned to sender.
You
will need to have Adobe Acrobat Reader installed to view and print
our order form.
Adobe Acrobat can be downloaded free of charge by clicking
the icon below.
We
offer fast, inexpensive and discreet delivery through the Australia
Post Express Network. Your order will be delivered in Australia
Post Express packaging with supplier details as Ezy
Corner. The packaging will contain no reference to the
products contained within. You will receive an email notification
when your order has been shipped, this will include the Australia
Post tracking number and contact details. Products too large
to be shipped via Express Post will be shipped using Australian
Registered Post.
What will it cost for delivery?
Orders are delivered for a fixed cost of $9.90 across Australia. |
|
Where do you deliver to?
Our website is designed to accept orders from within Australia only, however if you are outside Australia and wish to place an order please email contact@naughtycorner.com.au to discuss your delivery options.
When can i expect delivery?
Once your order has been processed (allow 24 business hours) it will arrive
next business day within the Australia
Post Express Network. Areas
outside of this network can expect delivery within 2-3 days. Orders placed
after 7am (AEST) will be processed the following business day.
What if I'm not home to accept delivery?
If there is no one to accept delivery, your package will be taken to the
nearest Australia Post Office. A card will be left allowing you to
collect your delivery at your convenience. If your order is too large
to send via the post your delivery confirmation email will advise that
it has been sent via Courier (TNT, AAE). If there is no one to accept
delivery, your order will be taken to the nearest delivery centre.
A card will be left advising you who to contact to organise pick-up.
Can I check the status of my order?
If you need to check on the status of your order, please email contact@naughtycorner.com.au (be
sure to include your order reference number in your email).
What happens if my order cannot be processed with 24 business hours?
If your order is going to take longer than 24 business hours to process, for example your item is not in stock, you will contacted by phone and/or email, asking you to respond with one of the following options:
- I accept the new delivery date and wish to continue with my order
- I wish to change my order to a similar product. (a list similar products will be advised in the email)
- I do not wish
to continue with my order
Will my order be sent before payment has been received?
No. Orders paid by Direct Deposit, Paypal eCheque and Money Order will
only be sent once payment has been received and confirmed. This may
take anywhere from 2 to 7 days. If you wish to recieve your order faster
we would suggest using Paypal instant payment or Credit Card.
Lingerie
Delivery
Please allow 5-7 days for delivery of our lingerie. In order for Naughty
Corner to offer a large selection of quality lingerie it is not always
possible for us to have all our items, including all sizes in stock.
Rest assured that your order will be sent via the Australia Post express
network immediately it is received from our supplier located in Sydney
(usually within 3-4 days).
If you have combined your lingerie order with one or many of our adult
toys we will ship your adult sex toys immediately
and then you lingerie when it arrives. You will only ever be charged
the once off shipping fee of $9.90.
Our secure shopping system incorporates industry standard SSL 3.0 data encryption at 128 bit using the internationally trusted Comodo certificates. The secure server that performs the processing of the payment is protected by the latest in hardware firewall technology. This ensures your private information is kept private throughout the payment process.
We are
committed to the protection of your personal information. Any information
we collect from you is used only to fulfil your order and enhance your
shopping experience. When making a purchase we gather your name, email address, payment details and physical address, which are all used to process your order. We do not sell, trade or rent user information to anyone.
You
will never receive un-solicited or unwanted email from us.
Will I be contacted?
You will receive an email confirming placement of your order and
another one confirming your order has been sent.
If your order, for
whatever reason, cannot be shipped within 24 hours, you will receive
a second email providing you with further options. You may also recieve
an SMS (if your order contains a mobile number) notifying you that there
is a problem and for you to check your email or to call us.
If your order does not contain enough information (eg address details) for us to complete it, you will contacted via email/SMS to obtain the information required.
We may contact you
and pass on your details to third-parties if we believe you have
violated the terms and conditions associated with using our website,
or we believe
you to be involved in activities harmful to Naughty Corner or other
users of our website.
On
the event of a cardholder dispute and a chargeback is marked pending by
the issuing bank all order details WILL be
sent to the investigating bank to settle the matter. If the card is
deemed to be used fraudlently all details will be passed onto the correct
authorities.
Our business success depends on our discretion and our understanding of the importance of your privacy. If you have queries about security and/or privacy please email contact@naughtycorner.com.au
Naughty
Corner does not offer a satisfaction guarantee, however we do aim to
maintain
customer
confidence through our high level of customer service. We offer a 12
day REPLACEMENT warranty for products with manufacturing faults. The
customer is responsible for the postage costs of returning the faulty
product to us. When returning faulty products the customer MUST include
all original packaging if possible.
We treat our refunds/returns on a case by case basis. Upon receipt of the returned product it will be examined and if deemed to have a genuine manufacturing fault you will be offered a replacement. Once a product has been used it becomes ineligible for refund or exchange. Please note the postage cost is not refundable once the parcel has left our warehouse.
Before you send back any product you MUST contact us at contact@naughtycorner.com.au and inform us in detail of the problem you are having with your product. Failure to comply with this may result in time delays and you product being returned.
Because of the personal nature of our products an exchange service is not available. Please choose carefully before you buy as only items which are found to be faulty will be replaced.
We would also ask you to perform a few simple checks as often a simple solution will solve your problems.
- Make sure you have
the batteries in correctly (this is the most common cause of malfunction).
We recommend Heavy Duty non Alkaline Batteries.
- Make sure the cap
is tightly closed (especially for waterproof products).
- Check battery contacts,
springs can sometimes compress (extend them a little).
I cant see any prices of the products?
This problems occurs with users who are running Microsoft Windows with Service Pack 2. To overcome this all you need to do is enable ActiveX downloads in Internet Explorer.
Select 'Internet Options' from the 'Tools' menu across the top of the page. Then select the 'Security' tab and then the 'Custom Level' button.
Can I check the status of my order?
Yes. If you wish
to enquire about the status of your order please email contact@naughtycorner.com.au (be
sure to include your order reference number in your email).
How do I contact you?
For general enquiries, please email contact@naughtycorner.com.au
To contact us by phone: (08) 8244 0488
How much does it cost for delivery?
In Australia, delivery is fixed at $9.90 per order, regardless
of size or number of products purchased.
Can I order by phone?
No, we do not take orders over the phone. Please visit our
ordering page to view postal order instructions.
Is it safe to use my credit card here?
Yes. Protecting your credit card details is a very high priority. Your details are downloaded to a secure server, ensuring that your credit and personal details remain private and protected. For further infomation please view our security and privacy page.
What happens if we are temporarily out of stock?
Unlike many online shops, we do not charge credit cards upon
receiving orders, they are only charged once your order is ready to
despatch. This
means that your card will usually be authorised and charged on the
day of despatch. If your order is going to take
longer
than 24 business hours to process, for example your item is not in stock,
you will sent an email allowing you to choose one of the following options:
- I accept the new delivery date and wish to continue with my order
- I wish to change my order to a similar product. (a list similar products will be advised in the email)
- I do not wish to continue with my order
In cases where a product is out of stock, but is available in another colour, the replacement colour may be shipped unless otherwise stated in the Additional Imformation section by the customer during the checkout process.
What credit cards do you accept?
We accept MasterCard and Visa.
What will my credit card statement show?
Your credit card will be billed in Australian dollars and your
statement will report your purchase as "Ezy Corner Pty Ltd".
How will you deliver my order?
Your order will be shipped in plain packaging via Australia Post Express. For more information, see our delivery page.
Where do you deliver to?
Our website is designed to accept orders from Australia only, however if you are outside Australia and wish to place an order please email contact@naughtycorner.com.au to discuss your options.
What if I'm not home to accept delivery?
If there is no-one to accept delivery, your package will be
taken to the nearest Australia Post Office. A card will be left allowing
you
to collect your delivery at your convenience. If your order is too
large to send via the post your delivery confirmation email will advise
that
it has been sent via Courier (TNT, AAE). If there is no one to accept
delivery, your order will be taken to the nearest delivery centre.
A card will be left advising you who to contact to organise pick-up.
If you need to check on your order, you can email contact@naughtycorner.com.au
Do you deliver to PO Boxes?
Yes, we do deliver to Australian Post Office Boxes.
Will you respect my privacy?
Yes, your privacy is always protected. Our privacy page tells
you exactly what we will and won't do with your personal information.
Can I get more information about a product?
Certainly, to obtain more information about our products please
email contact@naughtycorner.com.au
What batteries are best to use with me toys?
We recommend the use of Heavy Duty Batteries. Alkaline batteries my be to acidic and can cause the motor to burn out. Batteries are available to purchase from our web site.
Will I be contacted?
Yes, you will receive an email confirming placement of your
order. If your order, for whatever reason, cannot be shipped within
24 business hours, you will receive another email with further options.
If your order does not contain enough information (eg address details)
for us to complete it, we will contact you via email to obtain this
information. If
we are unable to reach you through email you may be contacted via
phone or SMS.
We
may contact you and pass on your details to third-parties if
we believe you have violated the terms and conditions associated with
using
our website, or we believe you to be involved in activities harmful
to Naughty Corner or other users of our website.
Other
Questions
If you have a question that has not been answered on this page,
please email contact@naughtycorner.com.au
